Drop-off & Pick-up…

Drop-off Schedule

Drop-off will be held for 4 days!

We will be using our highlighting system to divide you into smaller “drop-off” groups. Drop-off days are assigned according to the first letter of your last name and are from 10:00am – 6:00pm, no appointment needed. Please refer to the chart at the bottom of the page, then check-out our event schedule to find your specific drop-off day.

NOTE: Each day Drop-off will be held from 10:00am to 6:00pm

If you need to make any adjustments to your drop-off day, feel free to contact us. Please make a note in the subject field “Drop-off change needed”. Provide us with your name, consignor number and desired drop-off day when writing.

Weren’t able to drop-off on your scheduled day like you planned? Or perhaps you found a few more things to tag? Saturday is our Last-Call for Drop-Off! Come by between 10am – 6pm, no appointment needed. (Since this is a flex-day, we have no way to guess how long lines may be, please expect delays and be excited if there aren’t any!) 

What should I expect at drop-off?

Grab a rack and unload your items from your vehicle. Or wait in the lobby until an empty rack is brought to you. When you bring your items in, check the signs on the welcome table to know which way to go. If you need barcodes, head left to the registration table. (NOTE: allow extra time to attach your barcodes. The time will be relative to the number of items you bring). Already have your barcodes on? Then go right and enter the store to start the drop-off process. While your clothes are being checked, you will fill out your Consignor Agreement form at the registration table. After your items are checked, you will put your clothes and shoes out on the floor. Size sections are labeled so that if you look to the sign on your right and on your left, they should both indicate the size you’re currently in; the next size starts on the other side of the sign. Pay close attention to the size sections and if you have a question, just ask! It’s better to take a little extra time to be careful and get your items sold than to put things where someone isn’t going to be looking for it (for example: someone shopping for size 4 isn’t going to buy your misplaced size 3, likewise, someone shopping for your size 3 isn’t going to think to look in size 4). Also be aware that there are little kids size 5’s and big kids size 5’s in shoes!!

When dropping off your items you’ll need to plan to be on location for at least 45 minutes. This will allow time to check-in through quality control, put your items away on the sales floor, and fill out your registration form. Allow extra time if you are bringing a “Duck-Load of Stuff,” if you arrive at peak hours (10am, during lunch break, or right after work), or if you plan to order and attach your barcodes during drop-off. KEEP IN MIND: at 6:00pm sharp, we have only ONE person working with any last minute drop-offs who came in before 6, but are not finished yet. If you are not all the way through the drop-off process before we “close” drop-off at 6pm, and we start working on store cleanup, it may take much longer for you to get through. We cannot accept anyone ARRIVING at 6pm. Please be courteous and consider all the work that needs to be done before our volunteers go home; try to plan to be all the way through drop-off before 6pm. Thanks!!

NOTICE: The covered drive is for unloading only. As soon as you have unloaded, please move your car back to the parking lot in order to make room for the next consignor to unload. We need your help to keep the area in front of the doors clear of parked cars during the entire drop-off process.

Please exercise common courtesy!

Preparing for Check-In

During check-in you will:

  • Fill out an agreement form
  • Have your participation fee deducted from your final earnings. (So no need to bring payment.)
    **See how you can save $10.00 off your participation fee by visiting our workers page.
  • Provide a self-addressed stamped envelope if you do not plan to pick-up your unsold items following the sale. (Your envelope is what will be used to mail your check at the end of the sale so please make sure the information provided is correct.)
  • Be given the opportunity to sign-up for any remaining work shifts at this time.
  • Pick-up your private sale wristband at the check-in table after you place everything on the sales floor.
  • Take promotional materials to share within your circle of friends and family. You’re our best form of advertising, spread the word and get your items sold!

A good suggestion to help prepare you for drop-off: Use rubber bands to group sizes and gender together (this will help YOU when putting your items away on the sales floor)

Completing Check-In

IMPORTANT:
Check-in is not complete until you put your items away
Anything left at the check-in desk will NOT be put on the sales floor, so make sure you allow enough time to put EVERYTHING in its APPROPRIATE place. THANKS!!

Pick-Up & Unsold Items

All consignors must highlight their tags if you plan to pick-up your unsold items. Use the chart below to find which color of highlighter to use. Example: If your last name begins with the letter “M” then you would use a yellow highlighter creating a band of color down the right side of each index card (notice the shaded area).

Any unsold items left after 7:00pm will be donated or sold.

Questions:

Please check FAQ’s for other questions, or you may contact us!