Frequently Asked Questions

General

How can I promote my business at Duck-Duck-Goose?

Where are my unsold items donated?

We have over 50 charities plus many individual families that receive donations as a result of our sale. We try to meet a variety of needs. Last season there were many organizations in Knoxville, East Tennessee and throughout the world that benefited from your giving.

How can I become a Worker?

  • For complete details check out the WORKERS section.
  • Please email info@dkdkgoose.com with questions or schedule changes.
  • Early shopping privileges are given to those who work. The more shifts you work the earlier you get to shop!

What can we expect at Drop-Off?

  • Please allow plenty of time to drop your items off. Plan for a minimum of 45 minutes processing time.
  • To begin the process you will be expected to fill out a registration form.
  • You may order extra barcodes at anytime during the drop-off process.
  • All items must go through quality control. Anything we find to be unacceptable will be pulled at our discretion.
  • You will take your items and place them in the appropriate sections on the sales floor. (Workers will be there to assist you)
  • For more details check out DROP-OFF under the consignors section.

When will I receive my check?

  • You will receive your check when you pick-up your unsold items.
  • ANYONE not planning to come back on Pick-Up or Donate Day MUST provide a self-addressed STAMPED envelope. Your check will be mailed to you following the event.

What payments are accepted at the sale?

  • We accept major credit cards including VISA, MasterCard and Discover.
  • CASH is always preferred!!!!

How do I price my items?

  • A general rule for pricing your items is to figure 30-40% of what you originally paid. The condition of the item will raise or lower this figure.
  • Ask yourself “What is the most I would pay for this item?”

Can I use the two-part tags and my consignor number from another sale?

  • No, our system is modeled after the largest sales in the industry. We do not plan on going to a two-part tag at anytime. The index card is easy to obtain and allows space for our barcode sticker to be applied.
  • Our consignor numbers and tags are specific to our sale. You may leave the two-part tag attached to your item, but the only way we can give you credit for your item is by using our index card tagging method. Stick with us and your tagging will be simple!

Do I get my hangers back after the sale?

  • We sell items along with their hanger. You buy an item… you get a hanger!
  • You do receive your hangers back on unsold items.

Where do I get hangers?

  • Dry cleaners often recycle hangers
  • Wal-mart, Target, Kmart and Dollar stores sell inexpensive hangers

Can you explain the limitations on Onesies & Sleepers?

We define “onesies” as the snap-style shirts that you buy in a bag. Most moms use these as undershirts. The snap-style shirts you buy at Old Navy, GAP, Children’s Place, etc., that are used to create an outfit – these can be placed on hangers. Rule of Thumb: onesies that were bought in a bag should be sold in a bag (Gerber, Honors, etc.). You may choose to put 2 or 3 coordinating onesies in one zip-Loc to sell for one price. We limit ten (10) bags per consignor. There is no limit for those nicer onesies on hangers – just make sure they are seasonally appropriate.

What about sleepers? We use the same Rule of Thumb as “onsies”: sleepers that were bought in a bag should be sold in a bag (Gerber, Honors, etc.). You may choose to put 2 or 3 coordinating sleepers in one zip-Loc to sell for one price. We limit ten (10) bags per consignor. Better brands and sleeper outfits can be placed on a hanger of which there is no limit.

Do you accept Boutique items?

Yes! You can bring attention to your BOUTIQUE items by placing a small bow around the top of it’s hanger. We ask that you use 1/4″ orange curling ribbon. Your boutique items will be distinguished while placed among their appropriate sizes. The list below is some of the more popular boutique brands to consider:

  • Absorba
  • Baby Lulu
  • Baby’s Trousseau
  • Biscotti
  • Bon Bon
  • Carriage Boutique
  • Catamini
  • Charlie Rocket
  • Chez Ami
  • Chicken Noodle
  • Cottontail Originals
  • Elephante
  • Feltman Brothers
  • Hannah Kate
  • Indygo
  • K.C. Parker
  • Kelly’s Kids
  • L’Amour shoes
  • Le Top
  • Luli & Me
  • Magi
  • Matilda Jane
  • Peaches ‘n Cream
  • Petit Ami
  • Rare Editions
  • Skivvydoodles
  • SPUDZ
  • Strasburg
  • Sweet Potatoes
  • Zaza couture
  • Zutano
  • Any brand purchased at a children’s boutique or home show

What kind of items will you accept?

We accept all items relating to infants – teen and maternity. This includes clothing, toys, play yards, accessories, shoes, videos, books, etc. All items must be in excellent condition, in CURRENT style, and include batteries if needed. Please do not bring anything that is torn, stained or with missing pieces. All items will go through a quality screening process.

Is there a fee for participating?

Yes, there is a $20.00 participation fee that will be deducted from your final sales.
SAVE $15.00 if you work at least one four hour shift (see workers section for details)

What percentage do I make?

You will receive 70% of the selling price from each item sold.

FAQ’s about Working

Working

I am unable to work due to an injury. Is there anything I can do to help?

Remember, you can always employ family members (they must be 14 years or older) or friends to work shifts on your behalf. If this is not an option, please contact us to schedule a light duty shift. Your email subject should read, “light duty”. Please include your contact information, days of the week and times of the day that work for you. We will contact you.

I’m not ready to sell anything, but I still want to shop early.

If you are not consigning, you can still work and shop during the Private sale!

Here’s how it works… your first 4-hour shift will qualify you to shop during the consignor private sale. Each additional shift allows you to shop earlier. For example, 4 shifts will allow you to shop at 11:00am.

To insure our shifts are covered, a deposit of $20 will be collected for every shift you sign up for that occurs following the private sale. A check can be made out to Duck-Duck-Goose and will be held until your last shift is complete. You may come by any scheduled drop-off day to pick-up your private sale pass.

I’m a consignor and want to shop earlier than 3pm on the private sale day, but 4 hours is all I have… any suggestions?

Make it a date! We have several moms and dads that work a shift together. They have grandma watch the kids and they work one 4-hour shift together, go to dinner and there you have it, a Duck-Duck-Goose date night!  The one block of time is instantly doubled to make two shifts when you bring-your-spouse-to-work with you!  In this scenario, you can now shop at 1pm during the private sale.

I have a baby, so I can’t work.

We have a perfect spot for you. If you have a baby carrier then we can put you to work! Moms with infants are great as dressing room attendants and running the snack bar. Please contact us to schedule a light duty shift. Your email subject should read, “light duty”. Please include your contact information, days of the week and time of the day that work for you. We will contact you.

I have a “real job” and can’t work any shifts.

There are a wide variety of shifts available. We are onsite for 3 weeks (this includes weekends and late nights). If you want to shop early and can’t find a shift that works, please contact us… I’m sure we can put you to work somewhere.

How can my spouse shop during the private sale?

If your husband works at least one of your shifts he will get a companion wristband to shop with you during the private sale.

What if my shifts are back-to-back?

If you choose to work back-to-back shifts, remember, you are required to complete 8 hours. You can plan to make up the extra time by staying later or coming in earlier for your shift as long as it is within scheduled hours for that day. Please let us know at drop-off if you are working back-to-back shifts. Understand we have to overlap our shifts so we can train our new group of workers, and so we are never left without help at any given time.

Working during the event…

Ready… Set… Go to the workers section and SIGN-UP TODAY!

We need YOU!

Although you are not required to work to participate in our event, our event cannot run smoothly without you. We need to fill over 1,600 shifts. The more shifts you work, the earlier you get to shop!

Benefits to working:

  • Workers… shop earlier. Save on registration and have the chance to win 100% of their sales! Not to mention… it’s alot of FUN, too!
  • Shorter lines to checkout! Why stand in line for a couple of hours? You can work shifts to speed up your checkout process. More workers make everything run more smoothly.

NEW for WORKERS: Those who consign and work 4 shifts or more will receive a VIV (Very Important Volunteer) "Lucky Duck" pass. There will be a special line reserved just for our "Lucky Ducks"! This includes anytime you shop Duck-Duck-Goose (the private, public & half-price day)! NO major lines for you!!! PLEASE NOTE: This pass is not transferable and is good for the duration of the current event.

I’m not consigning but would like to shop the Private Sale… any suggestions?

If you are not consigning, you can still work and shop during the Private sale!

Here’s how it works… your first 4-hour shift will qualify you to shop during the consignor Private Sale. Each additional shift allows you to shop earlier. For example, 2 shifts will allow you to shop at 3:00pm, 3 shifts = 1pm, 4 shifts = 11am and so on.

To insure our shifts are covered, a deposit of $20 will be collected for every shift you sign up for that occurs following the Private Sale. A check can be made out to Duck-Duck-Goose and will be held until your last shift is complete. You may come by any scheduled drop-off day to pick-up your Private Sale pass.

Thanks to all who of you who have given your time to make this event such a great success!
We look forward to working with you again.